The FinestGlobe company (hereafter referred to as “FinestGlobe”, “we” or “our”) attaches great importance to protecting and respecting your privacy. The aim of this policy is to explain our practices regarding the collection, use and sharing of the information that you provide to us through our website FinestGlobe (hereafter referred to as the “Website”). This policy (along with our Terms and Conditions of Sale and any document to which they refer, as well as our Cookie Policy) explains how we process the personal data we collect and that you provide to us. Please read this policy carefully to ensure that you fully understand the ways in which we process your personal data. In using the website of FinestGlobe, visitors implicitly accept this Privacy Policy. 1. What personal data do we collect? Your personal data (hereafter referred to as “personal data”) are data enabling you to be identified either directly (information such as your surname and first name, immediately indicating your identify) or indirectly (information such as your post code, telephone number or contract number). As you interact with us, we may be required to collect data of various types: identification data (surname, first name, address, telephone number, email, etc.); demographic data (e.g. gender, language, age); professional data; geolocation data, in particular your IP address; and information relating to browsing and behaviour on our website. 2. When do we collect your personal data, and what for? 2.1. When you submit a contact request via our Website When you submit a contact request via our Website, we ask you for your surname, first name, company name, email address and telephone number. We use this information to respond to your enquiry, including providing you with all the information you require on our products and services. We may also contact you several times after you contact us in order to follow up on your enquiry. We will do this in line with our legitimate interest in providing correct information before and after a sale or an information or contact request. We keep contact request emails for two (2) years, after which they are permanently deleted. 2.2. When you subscribe to our Newsletter, we ask you for your name and email address. In subscribing to our newsletter, you give us your consent to receive information on our products, services and other topics that we think may interest you. You may withdraw your consent at any time and we will stop sending you our newsletter. Your information will be kept for as long as you consent to receive our newsletter. 2.3. While you browse our Website While you browse our Website, server logs are stored. It is legal to store these logs if the user is fully informed that the logging system has been set up and that the data retained are only used to guarantee the security of the system and detect anomalies. 3. To whom do we disclose your personal data? Your personal data will not be sent to any third parties, unless such parties are linked contractually to FinestGlobe or are acting at the request of or as subcontractors to FinestGlobe. Their access is restricted to the data they need to complete their task. FinestGlobe always requires its subcontractors to implement the requisite organisational and technical measures to protect personal data and guarantee that such data will be treated as strictly confidential. 4. Will your data be transferred? And if so, where to, and how? Generally speaking, we will keep your data within the European Union. However, since some of our service providers are located in non-EU countries (“Third Countries”), for instance, we will transfer some of your personal data to Third Countries. This may include Third Countries for which the European Commission has not issued an “adequacy decision”. In such cases, we will ensure that this transfer is carried out in accordance with the applicable regulations and guarantees a sufficient level of protection for the privacy and fundamental rights of individuals (through the European Commission's standard contractual clauses in particular). 5. Your rights You have a number of rights in regard to your personal data and the processing thereof. These rights are as follows: Right to access Right to correct Right to erase (right to be forgotten) Right to restrict Right to portability 6. Cookies and similar technologies To find out more, please read our Cookie Policy. 7. Links to other websites and social media Our Website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policy and that we accept no liability in regard to how these websites use information collected when you click on such links. We invite you to read the privacy policies of these websites before passing your personal data on to them. 8. Amendments to our Privacy Policy We may occasionally be required to amend or correct this Privacy Policy. If we consider that these changes are significant, we will inform you using one (or several) of the following means: (1) by displaying the changes on this website, or (2) by sending you an email or message explaining them. We will also give you the opportunity to consent to these significant changes. The changes will take effect from the time they are announced and you agree to them; this consent may be given through your continued use of the website once the changes have taken effect. 9. Contact If you have any questions regarding this privacy policy or any requests regarding your personal data, you can contact us: by sending an email to by completing this online form Version updated on 24 May 2018